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Help & contact

Help & contact: your direct line to AYDEN

Personally available for questions, bookings and quotes – by phone around the clock, by email, on WhatsApp or through the quote form.

  • FAQ on booking, payment and vehicles
  • Invoice by bank transfer, or by credit card online
  • 14 locations in Germany, Austria, Spain, France, the Netherlands and Italy
  • Certified chauffeurs with a passenger transport licence
  • Available across Europe with personal support
  • Flexibility even with last-minute changes

Contact

Contact AYDEN: how to reach us

A quick question, a ride in progress or a large event – choose whichever way is fastest for you.

  • Available now · 24/7

    Phone

    +49 8106 317 88 90

    Our hotline is available around the clock – 24/7, including urgent matters and rides in progress.

  • Email

    mail@rideayden.com

    For enquiries, follow-up questions and special requests.

  • WhatsApp

    Send a message

    Clear up quick questions by chat.

  • Address

    Ayden Chauffeurs & Limousines
    by DCP Solutions GmbH
    Vaterstettenerstr. 9A
    85598 Baldham, Germany

Book single rides at a fixed price around the clock in our price calculator. For events, trade fairs and groups, use the quote form below.

Help

Help from A to Z: frequently asked questions about AYDEN

Booking & quotes

Book single rides such as airport transfers, city-to-city rides or an hourly chauffeur in the price calculator at booking.rideayden.com. The fixed price is shown straight away, and you then receive a booking confirmation. For events, trade fairs and groups, use the quote form on this page or email mail@rideayden.com.

Yes. Single rides can be booked around the clock, even at short notice on the same day. For several vehicles or an event, please ask as early as possible – we confirm availability on request.

Use the quote form: choose the service, enter the date and number of people, then add your contact details. We put together the right vehicles and send you a tailored quote.

Yes. Fixed-price rides can be cancelled free of charge up to 48 hours before the ride. For events, the terms in your quote apply.

Payment & invoices

By credit card online when you book, or by invoice via bank transfer.

Yes. Corporate clients pay by invoice via bank transfer.

Yes. For single rides the price is fixed when you book – traffic or detours do not change it. All prices in the price calculator include VAT.

Chauffeurs & vehicles

Experienced chauffeurs with a passenger transport licence – reliable, courteous and discreet. All vehicles are licensed for commercial passenger transport.

Five classes: First Class (2 passengers, 2 pieces of luggage), Business Class (3 passengers, 2 pieces of luggage), Business Van – Mercedes-Benz V-Class (6 passengers, 6 pieces of luggage), SUV (3 passengers, 3 pieces of luggage) and Sprinter (up to 17 passengers, luggage on request).

For up to 6 people, book the Business Van directly in the price calculator; for up to 17 people, request the Sprinter through the quote form. For larger groups we plan several vehicles – on request.

Airports & locations

At Munich Airport your chauffeur waits for you in the arrivals hall with a name sign; 45 minutes of waiting time from the actual landing are included in the fixed price. For other airports, we confirm the meeting point and waiting time on request.

Enter your flight number when you book. For pick-ups at Munich Airport we track your flight, and the waiting time only starts when you actually land.

At 14 locations: Munich, Augsburg, Berlin, Hamburg, Düsseldorf, Frankfurt, Cologne, Stuttgart, Vienna, Salzburg, Mallorca, Paris, Amsterdam and Rome. We offer door-to-door city-to-city rides across Europe.

Contact & service

Call our hotline on +49 8106 317 88 90 – it is available around the clock, 24/7. For everything else, email mail@rideayden.com or send us a WhatsApp message.

Professional transport for companies: event and trade fair shuttles, airport transfers, city-to-city rides and hourly chauffeurs – for business travellers, delegations and event guests.

Our services at a glance

  • Services

    Event shuttle

    Guest transport for corporate events, galas and conferences – several vehicles on request.

  • Services

    Trade fair shuttle

    For exhibitors, delegations and visitors: hotel, airport and exhibition grounds.

  • Services

    Airport transfer

    For business travellers and guests, with a fixed price when you book.

  • Services

    City-to-city

    Door to door across Europe, no changes and a fixed price when you book.

  • Events

    Oktoberfest shuttle

    Groups and corporate guests safely to the Wiesn and back.

  • Fleet

    Vehicle fleet

    Five vehicle classes – from First Class to the Sprinter for up to 17 passengers.

Enquiry

Contact form: request a quote with no obligation

No obligation – for events, trade fairs, roadshows and business travel.

You can book hourly chauffeurs, airport transfers and city-to-city rides directly at a fixed price. For events, trade fairs and groups, we will prepare a tailored quote for you.

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